MechMate CNC Router Forum

Go Back   MechMate CNC Router Forum > About this Forum
Register Options Profile Last 1 | 3 | 7 Days Search Today's Posts Mark Forums Read

Reply
 
Thread Tools
  #1  
Old Wed 12 November 2008, 08:53
Gerald D
Just call me: Gerald (retired)
 
Cape Town
South Africa
"How to ask questions the smart way"

Here is online page on How to ask questions the smart way. It was written for computer programmers ("hackers"), but the principles apply to any public forum.
Reply With Quote
  #2  
Old Wed 12 November 2008, 09:33
javeria
Just call me: Irfan #33
 
Bangalore
India
That is a good reading G', will try to follow it for sure
Reply With Quote
  #3  
Old Wed 12 November 2008, 09:41
Gerald D
Just call me: Gerald (retired)
 
Cape Town
South Africa
That will be appreciated
Reply With Quote
  #4  
Old Thu 13 November 2008, 09:46
gmessler
Just call me: Greg #15
 
Chicago IL
United States of America
Very good read Gerald
Reply With Quote
  #5  
Old Fri 12 March 2010, 00:49
Maylinda
Just call me: Maylinda
 
Ningbo
China
Thanks for ur tips.
Reply With Quote
  #6  
Old Wed 18 May 2011, 09:35
Gerald D
Just call me: Gerald (retired)
 
Cape Town
South Africa
Copied from the referenced doc:

How To Answer Questions in a Helpful Way




Be gentle. Problem-related stress can make people seem rude or stupid even when they're not.

Reply to a first offender off-line. There is no need of public humiliation for someone who may have made an honest mistake. A real newbie may not know how to search archives or where the FAQ is stored or posted.

If you don't know for sure, say so! A wrong but authoritative-sounding answer is worse than none at all. Don't point anyone down a wrong path simply because it's fun to sound like an expert. Be humble and honest; set a good example for both the querent and your peers.

If you can't help, don't hinder. Don't make jokes about procedures that could trash the user's setup €” the poor sap might interpret these as instructions.

Ask probing questions to elicit more details. If you're good at this, the querent will learn something €” and so might you. Try to turn the bad question into a good one; remember we were all newbies once.
While muttering RTFM is sometimes justified when replying to someone who is just a lazy slob, a pointer to documentation (even if it's just a suggestion to google for a key phrase) is better.

If you're going to answer the question at all, give good value. Don't suggest kludgy workarounds when somebody is using the wrong tool or approach. Suggest good tools. Reframe the question.

Help your community learn from the question. When you field a good question, ask yourself €œHow would the relevant documentation or FAQ have to change so that nobody has to answer this again?€ Then send a patch to the document maintainer.

If you did research to answer the question, demonstrate your skills rather than writing as though you pulled the answer out of your butt. Answering one good question is like feeding a hungry person one meal, but teaching them research skills by example is showing them how to grow food for a lifetime.
Reply With Quote
Reply

Register Options Profile Last 1 | 3 | 7 Days Search Today's Posts Mark Forums Read

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 20:59.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.